Infomercials are surprisingly hypnotic. They have this unusual ability to draw people in and keep their attention that rivals that of an attractive woman who hasn’t had breast implants, but still has an impressive chest. This isn’t necessarily the result of any one detail about them, but more of a culmination of all the little things that goes into the making of any infomercial. Their power is in the sum of their parts – incidentally, these are all very good sales tools on their own. So just what parts does an infomercial stick together to create something special?
The obvious thing they do differently from other salesmen would be the use of live demonstrations. A lot of salesmen, due to the nature of their restrictions, can only deliver sales pitches. They can’t do product demonstrations or let the customer have a sample and take it for a test run. Infomercials – and, in a way, car salesmen – do have the leeway needed to show the customer exactly how the product works and how to work it, giving them a huge advantage. The customer can see for themselves that the product works and that it can fulfill at least part of what it promises.
Another thing that infomercials do that make them so effective is the use of dialogue. A conversation is better at keeping people engaged and interested than a long block of text or sales pitch is. They’re also excellent tools for framing the presentation in a narrative form, going by a logical sequence that the customer can intuitively follow. There is a need and the conversation leads to the revelation of the nature of the need, along with how it is fulfilled thanks to the product and its features. It allows people to see something they can relate to and associate with, even if they don’t necessarily have the same experiences.
Finally, infomercials are very good because they do something that all salesmen should do: instill a sense of urgency. They always carefully word the closing parts in a manner that makes it seem like the product is severely limited in offer and must be purchased right away. This is something that a lot of salesmen forget in the midst of their tasks, because if the customer thinks they can walk away and purchase it later, they will. If the object is something that they want, but don’t need immediately, the only thing that’ll close the deal is a sense of urgency, making them believe that it isn’t going to be available for much longer.



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